1. Why does my business need a web site?
2. What makes this web site development service different from the others?
3. How long will it take to get my web site up and running?
4. Can I change or add items to my web site?
5. Do I need to know HTML or need any special hardware or software to create the custom web site?
6. What is web site hosting?
7. What will be my web address (domain name) for my new custom web site?
8. Will I own the rights to my Domain Name?
9. Is it expensive to have a custom web site?
10. Can I talk about this service with someone before a face to face consultation?
11. How are web pages often used?
    
    
    

1. Why does my business need a web site? [Return to the Top of the FAQ]

Business is a ever growing

Your clientele - and potential clientele - are using the web to buy products, obtain and transmit information and establish relationships with businesses. Your custom web site will give them another reason to choose you instead of your competition, as well as allowing you to:

• Reach new markets and clients - there are no geographic boundaries
• Increase revenue through online sales and affiliate programs
• Offer clients and associates 24 hour access to your organisation's products and services
• Enjoy cost efficiencies when you conduct business online
• Communicate more effectively with clients via e-mail and online surveys
• Showcase your organsation's brand and value
• Provide new opportunities to partner with other organisations to better meet your client's needs
• Level the playing field between your organisation and larger competitors

2. What makes this web site development service different from the others? [Return to the Top of the FAQ]

Our entire business is committed to meeting the needs of organisations like yours, and our custom web site solution is no exception. We understand and cater to small and medium-sized groups. Our experienced staff will develop a professional web site that's effective, affordable and manageable for both you and your client. For a web site to have impact, good design is critical. You will benefit from one of the most experienced design teams in the industry. Your organisation will grow and change, and your web site will need to grow as well. Our unique architecture gives your site the flexibility to adapt to your changing needs. We have very high standards but understand your need for an affordable solution. Because we know that quality counts, we pay attention to detail and professionalism. You can rest assured that your custom web site will be a positive reflection of your business.

3. How long will it take to get my web site up and running? [Return to the Top of the FAQ]

You could launch your custom web site in as little as two to three weeks! At an initial site consultation our expert staff will use that information to design the most effective architecture for your site. After we receive all your information and materials, we begin development. A draft of your web site is usually ready in about two weeks for your review. If required, rush services can be made to develope your project as quickly as possible. Rush charges are 1.5 times the normal design and programming rates.

4. Can I change or add items to my web site? [Return to the Top of the FAQ]

Yes! As the primary owner of your website you retain full access and responsibility over your web project. As the primary owner you are responsible for all content, graphics, and legal issues regarding that website. To have a better understanding as a primary owner of a website you should be fairly acquainted wtih your responsibilites which you can read at our AUP (acceptable use policy). You retain full FTP access to your website and can make changes whenever you want (knowledge in HTML and some scripting languages may be necessary). Your other option is to retain ACI, Inc. design services. Our fully fledged design department is experienced with all forms of design and coding, as well as interactive multi-media projects. From animated flash web solutions to power point presentations, our design department can create a complete custom web solution for you and your business.

5. Do I need to know HTML or need any special hardware or software to create the custom web site? [Return to the Top of the FAQ]

Unless your site was originally designed with a master control, or adminitration functionality, you will be required to know HTML to make appropriate modifications to your website. Or you can contact ACI, Inc. design services. Our fully fledged design department can handle a wide range of updates and changes. Design time can be purchased in blocks, or a routine maintenance schedule can be purchased for regular updates and changes.

6. What is web site hosting? [Return to the Top of the FAQ]

Every web page must be stored on a computer connected to the Internet 24 hours a day. This computer serves as a "host" for web sites, and stores all of the web pages and graphics for the sites. We provide the computers, Internet connections and staff needed to run and maintain your web site. We will host your web site on one of our powerful web servers, freeing you from the headache of developing this capability yourself. Rest assured ACI, Inc. spares no expense in web hosting solutions. Our multi-million dollar hosting facility enjoys direct fibre optic connections to the internet back bone, making your site highly reliable and always available for quick access.

7. What will be my web address (domain name) for my new custom web site? [Return to the Top of the FAQ]

If you already have a domain name (www.yourdomainname.com), you can use it as the address or domain name for your new custom web site. If you do not have a domain name, you may order register a new domain name here. If you are unfamiliar with how to choose a domain name, don't worry. During your name registration, we can suggest some good options for your domain name and will provide help and support in registering your own domain name. It is important to choose a domain name that customers can remember, as they will use it to access your company's web site.

8. Will I own the rights to my Domain Name [Return to the Top of the FAQ]

Yes. When you register your domain name the Registration and Billing contacts are given as your company. The Registrar will contact you directly with details and billing. Technical issues are managed by us.

9. Is it expensive to have a custom web site? [Return to the Top of the FAQ]

No! Our custom web site service has been developed to provide you with exactly the site your business needs, without including a bunch of costly extras you don't need. You pick and choose from a variety of features and tools, so you buy only what you want. To see our how much it costs for a custom web solution, feel free to contact ACI, Inc. or get directly in touch with the ACI, Inc. webmaster at webmaster@aci.net.

10. Can I talk about this service with someone before a face to face consultation? [Return to the Top of the FAQ]

Absolutely. Just call us in Reno,NV or send an e-mail to our company head quarters. We will help you determine exactly what your needs are and which of our services will best help you meet them. And when it's time to build your site, our experts will work with you to ensure all the right decisions are made.

11. How are web pages often used? [Return to the Top of the FAQ]

Depending on the individual needs, some single page examples are

• Home Page
• About Us Page
• Employee Bios Page
• Testimonial/Reviews Page
• Contact Us Page
• Document Download Page
• Links/Partners Page
• Frequently Answered Questions Page
• Price List Page
• Order/Inquiry Page
• Ask a Question Page
• Join Mail List Page
• Job Listing Page
• Where to Purchase Page
• Customer Survey Page
  

Multiple Page areas of a web site used for

• Company Products Area
• Artist Portfolio Display Area
• Publications Area
• Organisation Services Area
• New Membership Area
• In the News Area
• Special Events Area
• Job Listings Area
• Employee/Staff Area
• Secure Shared Documents Area